Refund Policy

We want you to be satisfied with the advisory services of GANADO ASSESSORIA AGROPECUARIA. This policy explains how to request a refund. Effective date: 2026-10-23.

Services, not physical goods

We sell advisory services, not physical products. There is nothing to ship back, so there are no returns or exchanges of goods.

Refunds are handled as described below.

Refund period

You may request a refund within 30 days of purchase.

How to request

E-mail [email protected] with your order number, or call +5551998848224 for help.

We answer within 2 business days.

How you are refunded

Refunds go back to the original payment method within 5–10 business days after approval.

Card statements may take one or two billing cycles to show the refund.

Exceptions

Custom-made or personalized items cannot be returned, except in case of defect.

No recurring charges

Our services are not subscriptions, so there is no recurring charge to cancel.

If we cancel an order because of a pricing error or suspected fraud, any amount paid is refunded.